RETURNS & REFUNDS POLICY

Thank you for shopping at Rebel Ragdoll Fashion.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days
The product isn’t used or damaged
You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By email: info@rebelragdollfashion.com 

Send the product with the receipt or proof of purchase, to:

Rebel Ragdoll
P.O. Box 123
Yonkers, NY 10705

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Rebel Ragdoll Fashion.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Digital products

We issue refunds for digital products within 15 days of the original purchase of the product.

We issue refunds for digital products only under the following conditions:

Product not delivered (if you haven’t received the delivery email from us)

Download issues (if you experience problems while downloading the product)

Major defects. All our products are tested properly, but unexpected errors may occur.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@rebelragdollfashion.com